Last updated: 9 June 2026
Need help with FoodTracker? You're in the right place. FoodTracker is a nutrition, diet, and calorie tracking app for iOS, developed by Boris Serzhanovich. Below you'll find answers to common questions and how to reach us.
The fastest way to get help is by email:
foodtrackersupport@gmail.com
We typically respond within 1–2 business days. To help us assist you faster, please include your device model, iOS version, and a short description of the issue (screenshots are welcome).
Open the app and use the Barcode Scanner to quickly add packaged foods, ask the AI Chef to estimate calories for a dish, or enter ingredients manually. Your daily calories and macros are saved automatically on your device and synced via your private iCloud account if you are signed in.
With your permission, FoodTracker reads and writes metrics such as active energy burned, dietary energy consumed, and water intake. This helps dynamically compute your daily calorie goals and keeps your nutrition data centralized across your Apple devices. This data is processed locally and is never used for ads.
If you are signed in to iCloud, your meals, custom recipes, and weight history sync across your devices through your private iCloud account. This data is stored in your personal iCloud space and is not accessible to us.
The AI Coach provides proactive nutrition advice, while the AI Chef helps you discover recipes or estimate calories based on text input. These features generate responses using Google's Vertex AI (Gemini) through our secure backend. Please avoid submitting sensitive personal information in AI prompts. See our Privacy Policy for details.
You can remove all your local data and permanently wipe your synced iCloud records from Profile & Settings → Delete Profile & Data. This action cannot be undone.
We'd love to hear from you. Email foodtrackersupport@gmail.com with a description and, if possible, steps to reproduce the issue.